Delivery Information

TERMS AND CONDITIONS OF SALE AND DELIVERY INFORMATION

Thank you for placing your order with Fozzies Scrap Cars  - we appreciate it.
1.     We will send you an email acknowledging your order.
2.     Your order is accepted and the contract between us is concluded when the product you ordered is despatched.
3.     We will debit the payment from your chosen method of payment at the time we despatch your goods.
4.     By law, as set out in the Distance Selling Regulations (DSR), you may cancel your contract with us for the goods you order at any time up to the end of the 7 days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty – please see below. 
Fozzies Scrap Cars
Humphreys Lodge
Braybrooke Road
Desborough
Northants NN14 2LN

If you have any questions regarding the website please contact us on 07825 215716 or email us at info@fozziesscrapcars.co.uk

 or write to us at Customer Services at the address above.

Delivery and Payment
1.     Our delivery charges are set out in our website.
2.     Price and availability information is subject to change without notice.
3.     Payment can be made by the methods provided for you via the website and you must be over 18 to make a payment.
4.     We will debit the payment from your chosen method of payment at the time we dispatch your goods, or pass your order on to a third party for dispatch, as appropriate.
5.     All prices include VAT (where applicable) at the applicable current UK rate.
6.     If during processing we discover for any unforeseen reason that we cannot complete order we will cancel the order and email you explaining why (for instance, a stock shortage, inability to obtain payment, or the identification of a pricing, product, or product description fault).
7.     Your order is accepted and the contract concluded when the product ordered is despatched.
Cancellation
1.     You may cancel your contract with us for the goods you order at any time up to the end of the 7 days from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
2.     To cancel your contract you must notify us by telephone, email, or in writing.
3.     If you receive an item that you did not order, please notify us as soon as possible.
4.     If you have received the goods before you cancel the contract then you must send the goods back to us at your own cost and risk in the original packaging and condition.
5.     Our returns address is:
Fozzies Scrap Cars
Humphreys Lodge
Braybrooke Road
Desborough
Northants NN14 2LN

Please pack the items so that they will not be damaged in transit. Include a copy of the packing note included in the package we sent to you and a brief note of the reason for return.
6.     Once you have notified us that you are cancelling your contract, any sum debited by us from your payment card will be re-credited to your account as soon as possible. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
7.     We reserve the right to cancel the order if:
We have insufficient stock to deliver the goods you have ordered
We cannot obtain payment
A product, price, or offer description fault has been identified
We do not deliver to your area
8.     If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
9.     We reserve the right to withdraw any products from this website at anytime and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Delivery
1.     Fozzies Scrap Cars  will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
2.     Delivery will be made as soon as possible after your order is accepted.
3.     You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
4.     Goods for delivery outside the European Union may be subject to import duties, taxes and/or customs charges. These charges are levied once the parcel arrives at its destination, and must be paid by the recipient.
Damaged or Faulty Items
1.     Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible.
2.     In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time.

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